Wednesday, May 31, 2006
Second sis bought an ipod nano for my 21st birthday, although my birthday has already long gone. It is quite slim and black in colour. Classy I would say.
But I've got problem figuring how to download songs into the device. It seems that technology and IT isn't my cup of tea. I get frustrated reading the manuals and everything gets so screwed up; my pc table is getting so messy that I have the urge to shove them all onto the floor.
I remembered my days attending web publishing; always sitting beside sh as we shared a book. It was one of the most terrifying modules I have undertaken. My very first HTML test was a disaster. And I was so glorious with my failed grades. Nevertheless, I managed to get a B, of course unexpectedly. I am certain that in future, I will never lay a hand on IT and technology.
Big sis will pay for my airticket instead, one-way to hong kong.
This week will be a long one, because I have to work 8 days straight in a row and will be off duty on tuesday. Tomorrow boss is going to treat us for dinner, together with elderflower. I wonder where will it be. Afterall, since it's a free meal, I shan't complain even if it's a coffeeshop. But having much thoughts, I really do contradict what I feel sometimes. Since we are of Asian origin, we are a conservative lot. So the sentence "it's the thought that counts" really have no bearing on us - the low-down Asians. Instead, "it's the price that counts!"
Surprisingly, I got a positive comment from an Indian customer today. He was at the counter buying a package and after payment has been made, he remarked: "My wife said you provide very good service." I was shocked hearing him saying this, same goes to my who was beside me. I rejected his comments to portray my humbleness. I told sis about this matter, and she said the customer is lucky to not have been scolded by me.
But hey! I provide good service to non-demanding customers alright, and to those sucky customers - don't you dare try to climb over my head! I'll be doubly bad in the attitude that your gave me.
I am worn out today, especially so because second sis and I ran for about 45 minutes covering half of bedok south. Initially we climbed stairs as a form of exercising, but I got bored going rounds and rounds, till it made me giddy. So I pressed for the lift and off we started running from my block across to tanah merah, terrace houses after terrace houses, and to my shock, we landed along a path opposite bedok camp. It was so faraway from home. Sis was cursing me, and swore not to run with me. Finally, we continued our journey home crossing bedok south secondary school and a temple. And of course, the incessant cursing and swearing.
|Melvin Ng| 11:40 pm|
Sunday, May 28, 2006
After work at 3 plus, I went for a haircut at kimage before meeting ken for early dinner at marina square, before walking over to esplanade where we took a picture of marina bay, the site of IR. It was released in the papers that Las Vegas Sands has won the Marina Bay IR bid. I was happy that genting did not manage to win the bid, if not it's genting, genting and more genting. Anyway, I wouldn't be allowed to enter the casino unless I pay for membership. In this sense, making a trip to genting highlands would be much worthwhile since:-
1. No entrance fee required; and
2. Gamble using ringgit.
I thought of borrowing books from the national library but I already had 4 books on loan. So I made a wasted trip to bugis. On our way there hy called inviting us to attend her 21st birthday party at ecp. I was merely an acquaintance and did not really look forward to it. But ken said there will be many pretty babes and free beers so I think it isn't so bad attending afterall.
Free beers? I couldn't have possibly left out al. So I called him along and we met up ay paya lebar, where we then took a taxi there. Many of my sec sch frens were there as well so we just chatted... But to my dismay, there isn't any pretty babe. Had I close my eyes and point at a girl from my poly class, I am confident she will outshine those present.
I called al the alcholic stealer. He showed me to a pantry where a few bottles of vodka were placed. So we just secretly helped ourselves. Previously I helped myself to the host's bottle of heineken.
We left at 10 plus and I reached home feeling drowsy. I slept shortly after bath and when I opened my eyes receiving the first light of the day, it was already 10 plus. It's sunday time but I will be stuck at home since it's raining deers and cows.
In the end I slept from 4 to 7. By this time Green Elf Team must be having fun. But I am too lazy to even change into my clothes to get out of the house. So I stayed home instead.
Tomorrow is another working week. Fuck my ass off!
|Melvin Ng| 8:55 pm|
Second sis bought an ipod nano for my 21st birthday, although my birthday has already long gone. It is quite slim and black in colour. Classy I would say.
But I've got problem figuring how to download songs into the device. It seems that technology and IT isn't my cup of tea. I get frustrated reading the manuals and everything gets so screwed up; my pc table is getting so messy that I have the urge to shove them all onto the floor.
I remembered my days attending web publishing; always sitting beside sh as we shared a book. It was one of the most terrifying modules I have undertaken. My very first HTML test was a disaster. And I was so glorious with my failed grades. Nevertheless, I managed to get a B, of course unexpectedly. I am certain that in future, I will never lay a hand on IT and technology.
Big sis will pay for my airticket instead, one-way to hong kong.
This week will be a long one, because I have to work 8 days straight in a row and will be off duty on tuesday. Tomorrow boss is going to treat us for dinner, together with elderflower. I wonder where will it be. Afterall, since it's a free meal, I shan't complain even if it's a coffeeshop. But having much thoughts, I really do contradict what I feel sometimes. Since we are of Asian origin, we are a conservative lot. So the sentence "it's the thought that counts" really have no bearing on us - the low-down Asians. Instead, "it's the price that counts!"
Surprisingly, I got a positive comment from an Indian customer today. He was at the counter buying a package and after payment has been made, he remarked: "My wife said you provide very good service." I was shocked hearing him saying this, same goes to my who was beside me. I rejected his comments to portray my humbleness. I told sis about this matter, and she said the customer is lucky to not have been scolded by me.
But hey! I provide good service to non-demanding customers alright, and to those sucky customers - don't you dare try to climb over my head! I'll be doubly bad in the attitude that your gave me.
I am worn out today, especially so because second sis and I ran for about 45 minutes covering half of bedok south. Initially we climbed stairs as a form of exercising, but I got bored going rounds and rounds, till it made me giddy. So I pressed for the lift and off we started running from my block across to tanah merah, terrace houses after terrace houses, and to my shock, we landed along a path opposite bedok camp. It was so faraway from home. Sis was cursing me, and swore not to run with me. Finally, we continued our journey home crossing bedok south secondary school and a temple. And of course, the incessant cursing and swearing.
|Melvin Ng| 12:16 pm|
Saturday, May 27, 2006
I was reading through my email and I saw one from ex-KL colleague on
"How to treat a rude customer."
As written in the email:
An award should go to the gate attendant at Luqa airport. A crowded Malta-London flight was cancelled. She was the lone attendant in charge of re-booking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it HAS to be FIRST CLASS". The attendant replied, "I'm sorry sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out." The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?" Without hesitating, the attendant smiled and grabbed her public address microphone: May I have your attention please? May I have your attention please?" she began. With her voice being heard clearly throughout the terminal, she said, "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Gate 14." With the folks behind him in line laughing hysterically, the man glared at the attendant, gritted his teeth and said, "F... You!" Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to get in line for that too." Cheers to promoting bad customer service!
|Melvin Ng| 10:48 am|
Thursday, May 25, 2006
Today is indeed full of insights as my and I encountered two nasty customers.
A customer came complaining to me that meals weren't served for him because he purchased the tickets on last minute. When I checked through the system, I noticed that the kl counterparts failed to input his reservation into the system, thus explaining the shortage in food order. Never mind about this, he spread around this incident from people to people: "Hey you better check with the Airebus staff to see if your name is there or not. Later no meals on board."
I couldn't help but giggled. Meiyin was busy reconciling the cash sales.
Next moment, a man by the name of raymond was shouting at the top of his lungs, at the lobby that was filled with so many people waiting to board the coach, that he booked a room for 3 nights at Hotel Asia but the hotel only received reservation for 2 nights. I was already furious, because this reservation has got nothing to do with me; it's not as though I handled the booking. Another man bunking with raymond joined the scene and scolded "stupid" right at my face! I was angered and that "how could you scold me stupid" was in my head. In a split second, I shouted back: "SIR! Please watch out for your insulting remarks!!!" Both were nagging and I could hear raymond scolding the word "fuck."
After some resolution the KL did with Hotel Asia, the two guest came and engaged in a small talk with me with their anger already subsided, complaining that the KL side was "susa," - incompetent. I became a hypocrite and smiled, nodding in agreement.
Fuck them off! Don't try to be crude with me, or I won't be courteous with you anyhow. If you are going to vent your anger on customer service officer, do it back in your home country because you are in Singapore and I am not to be trifled with!
Johnnie the bellhop has been introducing me to go Batam for massage ever since I told him I would likely be there to savour seafood. He showed me the address of the massage parlour, adding in the conversation: "Clean one, no hanky panky." I asked if he has a mistress there, and he said: "Ee-yer no la. At most only go touch-touch."
Boss has gone kl, so I skived by leaving home at 2.30pm, when I was supposed to knock off at 3.30pm. In anyway, had I been so calculative as usual, I feel it is just right that I leave earlier because I skipped my rights to an 1-hour lunch break.
The dateline to accepting either NUS or NTU is nearing, and I am in total dilemma in deciding whether to enrol in NUS or NTU for business course.
I have weighed the pros and cons of both universities as follow:
NUSPros1. Prestigious on overall;
2. Nearer to home.
Cons1. Four years honours programme (by the time I graduate, I am already old);
2. Less preferred for business studies (more theoretical but it's my cup of tea);
3. Have to compete for optional work attachment (if I don't get attached, I lost the opportunity to be employed by the boss of the company I will be attached to after graduation).
NTUPros1. Preferred business studies institution;
2. Three-year direct honours programme;
3. Work attachment.
Cons1. Less prestigious than NUS on overall (I will probably have to hide my face when confronted by someone from NUS);
2. Furthest from home (wouldn't it be ridiculous to take MRT all the way to Boon Lay from Tanah Merah, and having to transfer bus again?).
So NUS or NTU? I'll decide after consulting God by way of "draw lots." HaHaAhaHHHAAaaa.....
|Melvin Ng| 4:48 pm|
Monday, May 22, 2006
I'm sick and tired of my job. It is so aimless. Just as sc described, we are here to use pc just like at home, but the only difference is that we have to change into our uniforms.
This morning a passenger by the name of fucking samantha called wishing to get manager's mobile number. Instead I requested her number instead, advising her that our manager will call her up.
Samantha: I have been waiting for so long yet no one called me up!
Me: Our manager is not at the counter. I'll ask him to call you back.
Samantha: I want him to call me as soon as possible.
Me: Ok I will inform my manager.
Samantha: I want him to call me now.
Me: I will ask him to call u back as soon as possible. And yah, are you the one complaining about the change in coach schedule?
Samantha: Yes, and many other unpleasant experiences.
Me: By the way are you travelling with one person called Mr Earnest?
Samantha: Yes.
Me: We have tried to call you but couldn't get through.
Samantha: You called me while I was in KL! Of course you can't get through!
[At that point of time, I was already fed up!]
Me: But we have called you two days before! So we have taken all initiatives!
Samantha: I have no autoroam! Are you going to pay for me?? You don't question me!
Soon after that, I hung up my phone! Lol, and she called again requesting to speak to manager. And I continued saying that my manager will call her back. In fact, we never tell our manager about the matter until he finds out. Such customers are a pain in the ass. If you want me Not to question you, I shall play hide and seek with you!
Later there will be training. Intially I'm knocking off at 1530, but now? I do not know. But never mind since I can earn extra pocket money.
|Melvin Ng| 12:10 pm|
Sunday, May 21, 2006
Today I got to start work at 0730 and ended at 1530. This is perhaps my most favoured timing, because otherwise, the sun is unmerciful as I walk my way to the subway usually around midday.
For the past two days I have been glancing towards the front desk direction, and all I could observe was the bitchiness found in one duty manager. "Ohhhh you are great because you are so good to me," as she said in a bitchy tone to one caucasian man. Her action tells her bitchiness, as she leaned softly against the edge of the brick desk top, as if trying to screw you up! And yes, she was one of the idiots who complained about our etiquette to our bosses. But we still continue our ungraceful act, because it's afterall, Hotel Asia.
My PC volume was the loudest. When I chatted on msn with the KL counterparts, we flashed some emoticons, such as the "kissing," and the sound was unbearably loud! Imagine yourself entering a hotel lobby and hearing such stuff, you'll be awed! People often mistaken us as the front office personnel, and imagine all our shocking pretty open concept of "eating, drinking, sneering and loud bang and opps, it's sleeping time as we rested our head on the table top!"
The coach schedule has changed! Hooray, but I'm sorry if you have bought our tickets but haven't been inform. It's not my fault though! SC shall speak... I've asked her to filter out passengers whose schedule has been affected, but she came out with a list of only 7 pax. I thought it was all, and I trusted her, so I couldn't be bothered to check. Day after day, angry passengers complained that they weren't informed of the new schedule, and there was an incident where two parties fought over the row of 3 seats on the lower deck due to overbooking.
If there are no lower deck seats, just take upper deck seats lah! It's not as though you are crippled such that you cannot even climb a short flight of stairs? If the bus is gonna meet an accident, all will be perished! Two passengers even have no meals for them because of overbooking. In the end I refunded ten bucks for each of them from my cash excess. And that lady walked away smiling ear to ear.
My seven days hong kong trip next month with tl, hr and wc has been finalised. We're going to fly to Hong Kong with JetstarAsia. Initially I wanted to fly full-service carrier, but it was beyond their budget. If I fly on my own and meet them up in hong kong, it would be a hassle. So in the end, I booked myself on a United Airlines flight on the return leg, while I booked the others on Jetstar Asia. Flying for over 3 hours with a budget airlines doesn't sounds good, especially when hong kong is having a typhoon season.
These days I have been 'into' history of china, especially on the legends and life of the last empress of china - dowager empress cixi, also known as lady yehenara. The book titled "Empress Orchid" talked favourably of her as the last empress, but the book "Dragon Lady" which I bought only yesterday, described her as the "wicked witch of the east." The latter wrote her as history's most monstrous woman who seduced and murdered her way to the throne in 1861 to rule China through perversion, corruption and intrigue for half a century. Anyone shouldn't miss it!
Going to sleep.
|Melvin Ng| 10:50 pm|
Tuesday, May 16, 2006
I'm sooooooo full after a hearty dinner at Jumbo east coast park.
Today's belated mother's day celebration, and we thought of treating mum to a seafood dinner. Actually, it was my craving for sri lankan crabs, which left me drooling at the thought of it, without knowing that my belly is growing more flabby.
We ordered a set meal for 8 persons that costs S$370.02 after gst and cess, despite us only having 6 people, including big sis' boyfriend.
1. Cold plate
2. Boiled live prawns
3. Shark's fins soup
4. Broccoli with dried scallops
6. Salted fish fried rice
7. Sri lankan chilli crabs
8. Abalone with scallops and sea cucumber
9. Mixed fruits
and my orange juice.
As we sat at a corner of the restaurant looking down at Fisherman's Village, we were shocked upon seeing there were not any customer there, whereas Jumbo is almost full house.
But Jumbo is so noisy and big sis was saying there should be private rooms. I agreed with her because it was simply like having our dinner at a high class hawker centre with aircon.
We returned home at about ten pm.
Earlier this afternoon, I took advantage of the scorching sun by indulging in a suntan by the pool while reading Empress Orchid. Every page of the book took my breath away.
On returning home, big sis was already home at four plus while I continued reading until I dozed off at 5 plus, waking up only at 7 plus.
Tomorrow's another day at work. Fucking mood.
|Melvin Ng| 11:00 pm|
Sunday, May 14, 2006
Soon, another week will conclude tomorrow. This week marks the first month of my presence in Airebus hotel asia, and certainly our reputation (since sc and my joined me) has been swept hard by a tattered broom. Chatting, banging, drinking, eating and screaming at the hotel lobby brought to the attention of the managers of hotel asia, who often complained about our unmannered behaviours. Unmannered? I thought it was boisterous.
So what if we eat in front of the guests? If the hotel wants ME to eat in its rest room, please then CLEAN UP the room. I am no squatter or vietnamese refugee. If the hotel cares about image, please make an overhaul to the staff's uniform because they looked like beggars. Especially the front office people; with unkempt moustache and old metal-framed spectacles that drooped nearly below the nostrils! How unsightly it can be.
And to the stupid toilet cleaner man! We are simply of incompatible astrological signs. When I am urgent and in need of toilet, you are in the progress of cleaning the toilet. When I stepped on your wet floor, you sarcastically said "Wah, your shoes are very dirty!" For goodness sake, I wouldn't have to wear a shoe if the public floors are clean. I controlled my mouth in not rebutting. Upon slamming my cubicle door hard, the man said: "Do not enter the next time when I am cleaning the toilet." No longer able to keep my mouth shut, I finally rebutted: "Of course I am urgent that's why I came in lah!"
The man quietened.
The once smiling front desk people are now conspiring at our back, so we begin the silent war. We will remain unwavered, and will work towards building a bad image for hotel asia in unison.
Yesterday's sales was low, and I am starting to feel guilty for our bad customer service. But somehow I questioned myself if I should care much for the company's sales because employee welfare was bad. I discussed this with mum before I slept, and told her how we would encourage customers to patronise other companies instead. "Even if your company treats you badly, you should perform your best! You risk building a bad reputation of yourself if one day your boss were to find out. After all, in the travel line, people know each other. And you will have hard time finding job," mum said.
Prior to leaving the counter, meiyin asked: "Have you seen my MP3?"
"Oh shit! It was in sc's bag!" I exclaimed.
"
Don't bluff lor, take it out."
In a haste, I called sc to mark my words, and handed over the phone to meiyin. Meiyin left in a huff, carrying the bag of rubbish with her and only lets it down near newton mrt station, where she dumped in hard onto the top of the rubbish bin, as if suffering from menopause. I knew the whole bag rolled down when I heard a "thomb" but I dared not look back for fear of embarrassment and having the need to pick it up.
She was heading to redhill, but she was standing at the side of the platform towards pasir ris. I broke the silence when I said: "You're in the wrong direction," trying hard not to reveal my giggle.
On the train home, she messaged me asking "Is my mp3 inside when I threw her (sc's) bag?"
"No, it was OUTside." I replied, knowing I lied lol!!!!! Saying "yes" will only make her panic; because this was her first mp3, especially meaningful since it was purchased in the presence of alton. It is most probably a gift from him.
Today's sales was a stark contrast compared to the day before. Reasons for the contrast:-
- our attitude has been better today (somewhat possible); and
- meiyin was not on duty (highly possible).
Muahahahahaha.
In the early afternoon, I made a trip to giordano in citylink mall to collect 500 bucks from kailing, our customer. While I kept marketing my company's product to her, meiyin kept discouraging her to purchase from us. In the end, after comparison with online rates, she made her mind to buy a boulevard hotel package from us.
I returned to see that nasi lemak would be catered to passengers today. I was astonished, and quickly ordered sc to call up our caterer to order extra 2 sets. Oh gosh, for the whole day I was waiting for them to come! But somehow the chilli aren't as salivating when compared to that of shafika's mum's recipe. It turned out to be a little salty. The rice was soggy. But what more can I ask for cheating on a meal on company's bill?
Happy Mother's Day.
|Melvin Ng| 9:34 pm|
Saturday, May 13, 2006
Today meiyin and I were fucking sway. We were supposed to start work at 11am, but came in only at 12noon. On our way to work, we received a message from sc saying boss was at the counter. I was thinking to myself "how sway we can be!" In anyway, we usually skip lunch, so we are just claiming our rights to that 1-hour break.
Meiyin doesn't seem to be worried about being late! She's starting to blossom with her new found love. Who's the man? None other than bellhop Alton. It is no wonder that she kept asking me to watch movie after work, in the hope that Alton will go along; because it is purportedly inappropriate for a girl to ask a man for a date in a conservative Chinese culture.
While the X- and Y-generations might be kinda open-minded these days, that conservative thinking still lingers around meiyin's thought. But somehow lustre has overwhelmed her in her desire to watch "Lie with Me" with Alton. What can I do but "laugh out loud?"
I hope she'll find her true love in no time.
Finally sc has taken the initiative to change a new set of telephone. Such initiative, which is hardly shown by her, is highly commendable. The previous set of phone was unbearable when it rangs. In my sleep, I could somehow still hear that high-pitch ringing tone that doesn't seem to get away any sooner.
Tomorrow is sunday, and I am treating my dardar to dinner at either soup restaurant or jumbo seafood restaurant. Outflow, outflow, outflow. Perhaps I can get my way round to make her pay.
|Melvin Ng| 2:00 pm|
Wednesday, May 10, 2006
Some customers are really fucking! Today I argued with one malay woman over the phone over her fucking package booking. Kept pestering us to demand for her hotel voucher and kept asking when she will get to know if her room has been confirmed!
Malay woman: When will I know if the hotel room has been confirmed (in her demanding tone)?
ME: (Already agitated and in my meanest tone) Once the hotel has given us a reponse we will call you up don't worry!
Malay woman: This is not what I want to hear. I want to know the definite time whether or not my room will be confirmed.
ME: I already told you once the hotel has faxed us a confirmation, we will inform you! I don't own the hotel so how am I going to tell when the hotel is going to confirm or not!
Malay woman: You see, now that I have got 14 people under your booking, no matter what I need to have the rooms!
ME: I repeat, I don't own the hotel so if the hotel is not going to confirm your booking I will refund you full amount!
Malay woman: If I book from others I will get an immediate response as to whether my room has been confirmed or not!
ME: You are wrong madam. You can check with Five Stars Tours or whatsoever, they'll still need the same length of time to confirm your hotel booking!
Malay woman: No. If I book online I can get an immediate response!
ME: Then you can book online in the first place!
Malay woman: I don't book online because I want to buy the package!
ME: Alright, now I can only tell you I don't own the hotel so I can't say if there are rooms or no rooms! Even if you are the only person travelling or as a group of 14, we treat it equally. Got room means got room, no room means no room and we will refund.
Malay woman: You keeps repeating you don't own the hotel uh! This is not what I want to hear!
ME: Aiya you can talk to Meiyin lah! (Thereafter, I hung up the phone. On hanging up the phone, I could hear the Malay woman shouting "hello! hello! hello!")
Crazy woman which is not worth my breath! If I keep repeating the same line that "I don't own the hotel," it's all thanks to her brainless brain that do not seem to get what I say into her pea-sized brain head!
Tired out man!
Oh and yah, LONG MEIYIN is dating alton today! Jiayou meiyin... But sc seems like being the lightbulb by joining them in the evening hahahahahaha......
|Melvin Ng| 9:43 pm|
Monday, May 08, 2006
These few days my and I seem like promoting transtar and aeroline, instead of our own company - airebus. Had my bosses let me stay in hotel in kl, I would not have done that!
When a customer called in and ask:
Customer: "The coach can accommodate how many passengers?"
Me: "33 passengers! Sometimes it's quite cramp! If you want a more spacious coach, you can go to Transtar where they have 16-seater coach which comes with a personal tv and massage chair as well."
Customer: "Is airebus and transtar related?"
ME: "No ma'am, we are unrelated. I am putting you first by provide alternative."
Customer: "Oh thank you, thank you! " (In eagerness).
Today at work has been even more hilarious. Sazali, the malaysian coach driver, ran to my counter in a haste and ask in Bahasa Melayu "Where's the bus? Where's the bus??" I was like 'uh-huh you're the coach driver and you ask me where's the bus?
Then I realised that the coach driver was left stranded. The other coach driver left without him hahahahahahaha. Big boss was here in Singapore at the counter with us and I was kinda shocked "Oh shit, will henry (big boss) scold him publicly?" Luckily he didn't.
The coach finally u-turned and picked him up.
A Hotel Asia restaurant staff just came to inquire at our coach.
Women: "Where do you all stop in K.L.? Is it near the airport?"
Us (My, Sc and I): "No it's more than an hour's ride to the airport in the outskirt and far away from the city centre."
Women: "Oh it would be better if it's in the city centre uh! And S$47 one way is quite expensive if this is the case."
Us: "Do you use internet? If yes you can go
www.aeroline.com.sg."
We laughed out loud!
Later we're going to watch M.I. 3 together with Alton, the eurasian bellhop. Ahahaha.
Tomorrow is my off day, but I'll have to wake up earlier than usual to attend Nanyang Business School admission interview at 1120. So tiring.
We're a lot of demoralised staff.
|Melvin Ng| 6:20 pm|
Saturday, May 06, 2006
I'm sooooooo glad to be home! No more room with ceiling fan but aircon, and no more cold water bath but heated bath!! Yes, these are what my company - Airebus - provided me with during my 2 nights stay in KL! If this is how the company's treating their staff, I'm sad to say that sooner or later it will fold up as words spread from its staff to the public.
And the seats on Airebus were as hard as a rock, for S$47 one-way, the trip is simply overcharged! For my height, leg room on the upper deck was even a little limited. I'd rather pay a little more for the 16-seater transtar first class coach that comes even with a personal tv, and save on having to climb so many steps to get to the upper deck!
If you have taken airebus, surely you'll have a good laugh. The announcements were structured like those of airplanes. For goodness sake, this is a bus, not a plane. Fancy calling the drivers as pilots!
Anyway, I was taken good care of by Karene (whom I stayed with at her house in Shah Alam) and her brother who brought me for dinner on the first day when I arrived and yesterday for seafood dinner.
It's not that I want to complain! But my company initially promised me that I would stay in a hotel, but ended up me not having to endure only more than an hour's car ride from Boulevard Hotel in Mid Valley Megamall (my workplace), but also ceiling fan room and no water heater! Without doubt, I did not bathe in the morning before going to work, but only when after work at ten plus!
Tomorrow's gonna work again! Gonna handle a customer who said I booked wrongly the return date for her husband. She said her husband was supposed to return on the 8 May, but I printed 3 May for him. Today's already 6 May, why the fuck did she now then inform me??? And shouldn't her husband check the dates printed on the tickets before leaving my counter???? If everyone were to use such excuses simply because they wouldn't want to pay for the amendment fees of only SGD4 per ticket, then what for is there an amendment charge?????
So tired, down with airebus! Cheers to transtar and aeroline!!
OH AND YES, THERE WAS A SMALL SPIDER CRAWLING ON MY BED!
|Melvin Ng| 7:20 pm|
Wednesday, May 03, 2006
Today I was given a notice that I will only need to go KL tomorrow. So I have escaped taking the same coach with big boss.
But I have dragged along my luggage all the way to Hotel Asia. Now I have to bring them home again. Even fucking asshole is that I have to stay at a KL counter staff's house. I have only talked with her over the phone and did not ever see her in person. Gone is my hotel stay! F! F! F! My company is saving cost? I will make sure they will lose money!
What if the room I'm given does not have aircon? What if the toilet is in a dilapidated state? What if there are so many lizards and crockroaches crawling around the house and mosquitoes flying around like nobody's business?! I'm sure I'll reject next trip to kl if this is the case.
|Melvin Ng| 4:34 pm|
Tuesday, May 02, 2006
Oh no I'm tired again. Didn't feel like I was asleep the last night. So many thoughts running through my head.
Yesterday after work I met up with nb as she wanted to celebrate my 21st birthday. She's all mine that night! I thought of having dinner at RiceTable in Suntec City but it wasn't ready for dinner yet. So we walked to Esplanade, but the only Halal restaurant was Hot Cafe, or at least the Italian restaurant which I do not appreciate.
Finally we walked back to RiceTable but God knows it was fully reserved. We were all so hungry and ended up at Swensen's in Marina Square where we ordered black pepper seafood pasta, crayfish pasta, chicken baked rice and lime soda.
Then I was so delighted upon receiving a Guess? watch from nb. I loved the brand, but I know it's expensive. Bahnu! You have splurged this time. Thanks for that wonderful watch and I really appreciate it. You'll always be one of those in my thoughts!!! Perhaps you are implying I shouldn't waste time, so a watch will remind me that "I HAVE NO TIME!" so better move faster!!!!!!!!
Anyway, we ended catching Sentinel at the newly opened Cathay Cineplex. I was deceived into believing that row K was in the middle of the theatre when it was only the fifth row from the front. We were the only two sitting nearest to the screen lol. Soon after the movie ended at 11 plus, we went our ways and I slept shortly after reaching home.
I wanted to donate blood initially but was rejected as a donor. In the end only my donated. Sc, ken and I had dinner at Grand Court at Somerset thereafter.
And yes! I've received big, fat red packets from grandma, pa and ma. I'm still waiting for presents from sis. By the way, thanks to those who wanted to treat me for lunch or dinner today. I'm on vegetarian for the whole day. Tomorrow I'm most probably going kl. And I'm travelling there with big boss who just reached Singapore today. I will be so awkward.
|Melvin Ng| 11:23 am|
Monday, May 01, 2006
It's May day again! And I am working on the first day of May.
I attended wl's birthday party at Bedok North the day before and had a great feast on the wonderful buffet. I loved the vegetable curry especially. Wc, sc, my, ly, dorinda and I later walked over to Blk 99 as we wanted to explore that particular haunted unit as claimed by SPI.
But we were too certain that isn't the block as mentioned because what we saw of the unit on the SPI site and what we saw when we were there was very different. In the end, we headed back to the wl's place and we chatted with the rest.
Soon at 9.30pm, I left home and prepared for the next day's work.
I was so tired at work that I took a nap in the rest area of Hotel Asia. I can't say how long in case my bosses stumbled upon my blog.
Tomorrow's the start of my adult life. Oh gosh, to think I don't even have a much of an enjoyable childhood yet. If things go well, I will be donating blood tomorrow before going for dinner. But before that, it is suntanning on Sentosa Island if I have the mood. I hope I won't faint on seeing blood.
Now? Sc's slouching on the tall chair, not wanting to go for a break. My's been browsing the rates for NewAsia Bar.
|Melvin Ng| 3:38 pm|