Friday, July 14, 2006
I reported at work as usual, clearing all the papers that have to be done. Then came one customer who made me wanna laugh like no heaven and hell.
He (abit sissy) came to the counter and asked if he can board the coach. When siti said "yes," the guy asked "am I in a good condition to board the coach?" while sweeping his hair back. Why is there such a wierd person? But if only there are more of such kinds so as to keep us entertained.
Finally I've closed a company account. Gotta handle an idiotic HR Specialist called Doris from AP Communications, who bought over 30 seats on behalf of her company. The first time she talked to me and wanna find out who's the fellow who handle corporate sales, I asked her to call eddy. She said "why should I call eddy?!" Eddy was the corporate sales person, if not find him then find me ar? After I gave her eddy's number, she hung up on me without even saying thanks!
A moment later, eddy called asking me to handle her! Fuck him man! That was a corporate sales person's job! I wasn't sure why I didn't push the job back to eddy at that point of time. Nonetheless, I gotta wear extra layers of face so that I have thicker face to call that bitch! I politely started off my conversation "Hi Doris, I'm Melvin from Airebus Hotel Asia. I have been referred to you by eddy regarding corporate bookings. So how may I help you?"
Subsequently, that bitch talked politely and pleasantly with me. But when my colleagues picked up her phones, she talked rudely with them. This kinda person ought to be mutated. She asked if I can give out complimentary tickets, and I hadda negotiate with managment. Waste of my time. When I called to inform her that '1 coach ticket will be given for free for every 15 full-paying adults,' she became excited. I do not know why she has to be so excited because even if there aren't free tickets, it's her company that will be paying and not her. Maybe her company has set a budget? I do not know. I just know AP Communications has got very uncourteous staff, just not like me. Ahahahahahaha. If you're reading what I've typed and have been mocking or laughing at me, YOU BETTER STOP! Because I have been practising telephone etiquette, and have been courteous in answering phone calls.
That bitch has departed earlier this afternoon, and when I boarded the coach to find Hafiz - the crew, I was invited to a stench smell of shit from the lavatory. I was like "oh dear, doris' on the coach. Sure she's gonna complain. Thank god." Ahahahahaha.
Why shit smell? Yesterday got a passenger shitted in the lavatory on the way back from KL, when in actual fact, the lavatory is meant for light usage only. So now who's gonna clean it? Perhaps it's the boss' job.
|Melvin Ng| 5:35 pm|
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